Flexi

Privacy Policy

Last updated: May 11, 2026

Our Commitment to Your Privacy

At Flexi, we understand that real estate work can involve sensitive financial and property data. We are committed to protecting your privacy and maintaining the confidentiality of your information. We do not sell, rent, or share your data with third parties for marketing purposes.

Information We Collect

Account Information

  • Log-in info
  • Payment info, handled by a third-party payment processor
  • Lesson progress
  • Any feedback submissions
  • Calculator inputs, saved note-appraisal profiles, and servicing scenarios you choose to save may be stored so you can return to them later

Usage Information

  • Feature usage patterns that may help us improve the service
  • Session data and interaction logs
  • Technical information like browser type and IP address
  • Anonymized session recordings may be captured to debug usability issues; form inputs are masked

How We Use Your Information

  • Provide and maintain the calculator and related tools
  • Generate PDF reports for calculations you perform
  • Track lesson completion and learning progress
  • Provide customer support and respond to your inquiries
  • Improve our software features based on usage patterns
  • Diagnose product issues, which may include reviewing anonymized session recordings with form inputs masked
  • Send important service updates and security notifications
  • Process payments and manage subscriptions

How We Protect Your Data

Security Measures

  • Industry-standard encryption for data transmission and storage
  • Secure authentication
  • Regular security audits and vulnerability assessments
  • Secure database hosting with automatic backups

Data Sharing and Third Parties

We Do Not Sell Your Data

Your data is never sold, rented, or shared with third parties for marketing or commercial purposes.

Limited Sharing Circumstances

We may share information only in these specific situations:

  • Service Providers: Trusted partners who help operate our service (hosting, payment processing) under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or to protect our rights
  • Business Transfer: In the event of a company merger or acquisition, with continued privacy protection
  • Your Consent: When you explicitly authorize us to share specific information

Your Privacy Rights

Access and Control

  • Export individual calculation results as PDF reports
  • Close your account and request data deletion

Communication Preferences

  • Opt out of non-essential communications
  • Choose frequency of product updates and tips
  • Unsubscribe from marketing emails (while maintaining account functionality)

Cookies and Tracking

We may use essential cookies to maintain your login session and application preferences. These are necessary for the service to function properly.

  • Essential Cookies: Required for authentication and core functionality
  • Preference Cookies: A small cookie may be set to remember UI state, such as whether the sidebar is open or closed
  • Analytics: Anonymous usage data that may be collected to help us improve the service
  • No Advertising Cookies: We do not use cookies for advertising or tracking across other websites

Data Retention

We may retain your data as long as your account is active or as needed to provide services:

  • Account Data: May be retained while your account is active
  • Calculator Sessions: Not stored unless you explicitly save them
  • Saved Profiles and Scenarios: Saved note-appraisal profiles and servicing scenarios may be retained while your account is active, and may be removed within 30 days of account closure
  • Usage Analytics: Anonymized data may be retained for service improvement
  • Deleted Account Data: Permanently removed within 30 days of account closure

International Users

Flexi is operated from the United States. If you are accessing our service from outside the US, your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place to protect your data regardless of where it is processed.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by email or through our service, and update the "Last updated" date at the top of this policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

Email: admin@goflexi.app
Subject Line: Privacy Policy Question
Response Time: We aim to respond within 48 hours